Leading Marketplace for Online Shopping in Pakistan

Delivery and Return Policy

BuyOn.PK's Nationwide FREE Shipping Policy

We do not have special rules and limitations, you just need to place a minimum order of Rs. 2,000  Rs. 1,000 to avoid shipping charges. We want you to know we value our customers and that's why there's absolutely No delivery charges all over Pakistan. Buyon.PK offers free shipping on all orders placed on our website.

Shipping charges are free and this doesn't mean it should take a long time. BuyOn.PK understands that getting your items quickly is important to you, so we make every effort to process your order quickly.

When you order from our website, we will ensure that your Order gets dispatched within 24-48 hours and gets delivered within 3 to 5 business days at max. In some cases it may take longer to receive the shipment depending on your location and accessibility.

We ship free to the following locations. If your area is not listed below, don’t worry, make your orders and we will try our best to make some special arrangements for you. Call us on our customer support no. to request special delivery to your hometown.

  Importan Note: We have made special delivery arrangements for following areas. Estimated delivery time 7-8 days.
  GUJRAT, JEHLUM, KHARIAN, KOHAT, MARDAN, MIRPUR AZAD KASHMIR, MUZAFFARABAD, NOWSHERA.


Returns Policy

BuyOn.PK offers 07 Day Returns Policy

Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return your Order for a refund, excluding the cost incurred as shipping charges of all types which includes shipping and return of the product. For more details please contact customer care at support@buyon.pk or call @ 0341-2000530.

You must understand that we can't bear a loss either; so return of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition.

Please note that "BuyOn.PK's 07 Day Returns Policy" does not apply to Electronic Products, Mobile Phones, Perfumes & Fragrances, Inner wear, Lingerie, Beauty products and Jewellery.

Some special rules for promotional offers may override "BuyOn.PK’s 07 Day Returns Policy." 


Cancellation Policy

While there is no option for a customer to cancel the order on their own once the payment is made, you can get in touch with Customer Care as soon as possible with your order number. As long as your order has not been processed, we can cancel it and refund your amount.

If you cancel your order before the product has shipped, you can choose to have the entire amount refunded or get a BuyOn.PK voucher of the same value.

If your product has been shipped and is yet to be delivered, please do not accept delivery and contact Customer Care to inform them of the same before rejecting the delivery. Refunds for prepaid Orders will be processed once the shipment returns to our Warehouse.

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